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5MInternational

How we grade

Our grades describe cosmetic condition only. Every handset we ship is function-tested regardless of grade: screen, cameras, speakers, mics, buttons, charging, Face ID or fingerprint, and cellular. A Grade D phone works exactly as well as a Grade A one — it just looks like it has had a life.

NEW

New

Sealed, never activated.

Factory sealed in original packaging with all supplied accessories. Never activated, full manufacturer warranty where applicable.

Screen
Flawless, factory film intact
Body and frame
Flawless
A

Grade A

Like new. No visible wear at arm's length.

Indistinguishable from new in normal use. No scratches on the display, no dents or chips on the frame. Battery health 90% or above. Supplied in 5M packaging with a new cable.

Screen
No scratches
Body and frame
No dents, chips or scuffs
B

Grade B

Light wear, visible only at an angle.

Light micro-scratches on the display or frame that catch the light but are invisible in normal use. No dents or cracks. Battery health 85% or above.

Screen
Faint micro-scratches
Body and frame
Light scuffing on edges
C

Grade C

Visible wear. Fully functional.

Clearly visible scratches on the display and body, possible small dents or paint loss on the frame. Everything works. Sold in lots of five or more, typically for refurbishment or as a value line. Battery health 80% or above.

Screen
Visible scratches, no cracks
Body and frame
Dents, scuffs or paint loss
D

Grade D

Heavy cosmetic damage. Fully functional.

Heavy scratching, dents, or cracked back glass. The display is intact and all functions are tested and working. Sold in lots for parts recovery or heavy refurbishment.

Screen
Heavily scratched, intact
Body and frame
Heavy damage, possible cracked back

What we test on every unit

  • Display: dead pixels, burn-in, touch response
  • Front and rear cameras, including autofocus
  • Speakers, earpiece and microphones
  • All physical buttons and switches
  • Charging port and wireless charging
  • Face ID or fingerprint sensor
  • Cellular, Wi-Fi, Bluetooth and GPS
  • Battery health reported per unit
  • Activation lock cleared (no iCloud or Google lock)
  • IMEI checked against blacklist databases

Mixed-grade lots

Grade C and D stock is sold in lots of five or more and is usually bought for refurbishment or parts recovery. If you want a specific grade mix across a larger order, tell us what you need and we will quote it rather than making you build it SKU by SKU.